Shipping and return policies for Thomas Truax

Shipping Info
We ship from the UK via Royal Mail. Orders are usually shipped out within 4 working days. The delivery time will be dictated by your location. All international orders are sent via Airmail and timing will be dictated by international postal systems.
Return Policy
Exchange Only Return Policy. In the unfortunate and unlikely event that there are any problems with your purchase, please email newsroom1 (at)